Maintenance Request Form

Thank you for advising us of your maintenance issue. Our aim is to attend to this matter appropriately and in a timely manner. Please supply us with as much detail as possible so we can devote the necessary resources.

Maintenance request

Property address
First Name
Last Name
Contact number
Email address
Details Of maintenance issue
Images of maintenance issue

Emergency maintenance

If you have an emergency maintenance issue please call our office directly:

  • (03) 9041 9475

    8.30am - 5.30pm

  • 0409 359 171

    After hours

As defined by Consumer Affairs Victoria urgent repairs are:

  • Burst water service
  • Serious roof leak
  • Dangerous electrical fault
  • Serious fire or storm damage
  • Block or broken toilet system
  • Gas leak
  • Flooding or serious flood damage
  • Serious lift or staircase fault
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • Failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • Failure or breakdown of the gas, electricity or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
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